TagCRR

Why Customer Acquisition Cost (CAC) Is the Most Important SaaS Metric

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There are exactly three things that can destroy your SaaS business: bad product, big expenses, and unhappy customers. And not in that right order. When you do business, you notice that these three factors are even more connected than any of us think. But even though expenses mean your money is leaking out of your company, and a bad product means that it doesn’t have a high market value, it’s the...