TagCustomer Journey

How to Create Loyal Customers — What Drives Customer Loyalty?

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With a market so saturated in brands, each struggling to get their ads in front of buyers, it can be hard to create loyal customers. To understand what drives customer loyalty and how you can increase loyalty to your brand, it’s important to know how customers decide what to buy and what you can do to get curious shoppers to come back as loyal, repeat customers. Understanding The Customer’s...

Top 10 reasons your customers quit you

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No matter what type of business you run, acquiring new customers is tough. It’s even harder to keep those customers around. If you’re running a saas or recurring business, retaining customers becomes even more important. It’s a real problem and every business faces it. You can have the world’s best onboarding experience, the highest converting marketing site, the...

Making customer experience better. #makingweav001

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Well, this is either going to be really fun or a complete disaster. Either way, we’ll have documented the entire process of making our brand and product, Weav. It’ll be fun they say. We’re naming the new series on our blog as — #makingweav. Before we dive into the nitty-gritty of this series, let’s first introduce you to Weav. Weav was born from trying to solve our problem...