Affiliate Program Terms of Service

Last updated: September 16, 2026

These Partner Program Terms and Conditions (the "Terms") govern participation in the Weav Affiliate Program (the "Program") operated by Weav.com, LLC ("Weav", "we", "us", or "our"). The Affiliate Program is administered through our partner platform provider, Dub.com ("Dub"), at https://partners.dub.co/weav.

By applying to, joining, or participating in the Program, you ("Partner", "you", or "your") agree to these Terms, including Schedule A (Commission, Attribution & Payout Terms), which is incorporated by reference and forms part of this agreement.

1. Eligibility

To participate in the Program, you must:

  • Be at least 18 years old and have the legal capacity to enter into a binding agreement;

  • Not be located in, or a resident or national of, any country or territory subject to comprehensive U.S. sanctions or embargo, and not appear on any U.S. government denied-, restricted-, or sanctioned-parties list;

  • Maintain your own privacy policy and obtain any consents required by law if you collect, use, or store personal data in connection with promoting Weav; and

  • Comply with these Terms and any additional program rules we provide.

You may not participate in the Program if you are a direct competitor of Weav, or if you are acting on behalf of, or for the benefit of, a competitor of Weav, unless we grant prior written approval. We may also decline or remove any applicant or Partner on our permanent exclusion list or for any other reason at our discretion.

We may approve, reject, suspend, or remove any Partner from the Program at our discretion. Participation does not guarantee that any referral, sale, reward, commission, or other benefit will be approved or paid. You are responsible for keeping your account and payout information accurate and current.

2. Referrals, tracking, and attribution

A referral is eligible only if it is generated and tracked in accordance with these Terms.

Tracking. You must use the official referral links, codes, and tracking methods provided to you through Dub. Referrals that are not properly tracked through our approved systems may not be eligible for credit. We are not responsible for referrals lost due to a customer's browser settings, ad/cookie blockers, device changes, or failure to use your official link or code.

Attribution window. A referral is credited to you if the referred customer completes a qualifying purchase (as defined in Schedule A) within 90 days of their most recent click on your referral link ("last-click attribution"). If a customer clicks the referral links of more than one Partner, the Partner associated with the most recent qualifying click within the window receives credit.

Channel priority. Referrals of individuals or businesses that are already Weav customers, that are existing leads already in Weav's pipeline, or that are already in an active sales or buying process with Weav at the time of the click may be excluded from eligibility.

Prohibited and self-dealing referrals (General affiliates). You may not refer your own accounts or accounts, businesses, or entities you own or control for your own use. Self-referrals, duplicate accounts, and any attempt to artificially create referral credit are prohibited. 

Agency Partners referrals. This provision applies only to Partners enrolled in the Weav Agency Partner group and supersedes the "Prohibited and self-dealing referrals" provision in Section 2 for those Partners. Enrollment in the Weav Agency Partner group is by application and Weav's written approval only; participation as an Agency Partner is not available until Weav approves your enrollment in that group.

As an Agency Partner, you may earn commissions on Weav subscriptions for accounts you own, control, or manage, including your own account and the accounts of clients you manage on Weav's platform. Where the account belongs to a client, you must clearly disclose your Weav commission relationship to that client. Duplicate accounts, artificially split or re-created accounts, cookie stuffing, forced clicks, and any other attempt to inflate or fabricate referral credit remain prohibited, and a single customer account may earn commission for only one Partner at a time.

No multi-level referrals. Except for the Partner-referral bonus described in Schedule A, you may not earn override or downstream commissions on referrals generated by sub-affiliates or other Partners you recruit.

We reserve the right to review, approve, reject, reverse, or adjust any referral or commission that appears fraudulent, abusive, incorrectly tracked, or inconsistent with these Terms.

3. Promotion rules

You must promote Weav honestly, clearly, and in a way that reflects positively on our brand.

Disclosure. You must clearly and conspicuously disclose your relationship with Weav wherever you promote us, consistent with the U.S. FTC Endorsement Guides and any applicable advertising and platform rules. Any endorsement, review, post, video, email, or other promotional content must make clear that you may receive compensation. You are solely responsible for the adequacy of your disclosures.

Paid advertising. You may not use paid advertising to promote Weav without our prior written approval. This includes paid search, paid social, display, sponsored placements, native ads, and similar paid traffic sources.

Trademark bidding. You may not bid on, target, or purchase advertising using Weav's name, product names, trademarks, misspellings, branded keywords, or confusingly similar terms.

Restricted channels. You may not promote Weav through coupon, deal, cashback, loyalty, or discount-extension services without our prior written approval.

No spam. You may not use spam, purchased lists, scraped contacts, bots, automated bulk messages, or unsolicited outreach to promote Weav.

Accurate claims. You may not make false, misleading, exaggerated, or unsupported claims about Weav, our products, pricing, discounts, results, guarantees, or your relationship with us, and you may not imply that you are an employee, agent, or official representative of Weav.

Compliance. You are responsible for ensuring your promotional activity complies with all applicable laws, advertising rules, privacy and data-protection requirements, and platform policies.

4. Brand usage

You may use Weav's name, logo, screenshots, trademarks, and other brand assets only in connection with approved promotion of the Program, and only in accordance with any brand guidelines we provide.

You may not register, purchase, or use domains, subdomains, social handles, ads, search keywords, business names, app names, or other identifiers that include Weav's name, trademarks, misspellings, or confusingly similar terms. You may not create websites, landing pages, profiles, or materials that appear to be owned, operated, or officially controlled by Weav.

We may ask you to update or remove any content, brand usage, or promotional material we believe is inaccurate, outdated, misleading, or inconsistent with our brand, and you must comply promptly.

5. Data protection and privacy

As between the parties, each party is an independent controller of the personal data it processes and is responsible for its own compliance with applicable data-protection laws (including, where applicable, the GDPR and the CCPA/CPRA). You must maintain a compliant privacy policy, collect and use personal data only on a lawful basis, and honor applicable individual rights and opt-out requests. You may use any non-public data you receive through the Program only to participate in the Program, and you may not sell, share, or repurpose customer or prospect data obtained through the Program.

6. Compliance and enforcement

We may monitor Partner activity to protect our customers, brand, and Program. We may suspend or terminate a Partner's participation at any time if we believe the Partner has violated these Terms, abused the Program, or acted in a way that may harm Weav.

Prohibited activity includes fraud, fake traffic, cookie stuffing, forced clicks, hidden redirects, attribution manipulation, impersonation, misleading claims, self-referrals, spam and unsolicited outreach, illegal activity, or any other behavior we consider abusive or harmful.

If a Partner is suspended or terminated for a violation of these Terms, they must immediately stop using our referral links, brand assets, and Program materials, and we may withhold, reverse, or cancel any pending or unpaid commissions associated with the violation. The treatment of commissions on a clean or voluntary exit is governed by Section 7 and Schedule A.

7. Term, termination, and effect on commissions

Either party may terminate participation in the Program at any time, for any reason, on written notice.

  • Voluntary exit or program discontinuation. If you leave the Program voluntarily, or if Weav discontinues the Program, you will be paid all commissions that have locked under Schedule A as of the effective date of termination, on the normal payout schedule, subject to the payout minimum and compliance requirements. Commissions that have not yet locked will cease to accrue.

  • Termination for violation. If we terminate you for a violation of these Terms, unpaid and pending commissions associated with the violation may be withheld, reversed, or forfeited as described in Section 6.

  • Dormant accounts. If your account has a balance below the payout minimum and shows no qualifying referral activity for 12 consecutive months, the remaining balance may be forfeited as breakage, following reasonable notice to your account email.

Upon any termination, you must stop using our referral links, brand assets, and Program materials.

8. Standard legal terms

Confidentiality

You may receive non-public information about Weav, our customers, products, offers, roadmap, pricing, Program performance, or business operations. You must keep this information confidential and use it only to participate in the Program.

Independent contractor relationship

Participation in the Program does not create an employment, agency, partnership, joint venture, franchise, or fiduciary relationship between you and Weav.com, LLC. You may not make commitments or representations on our behalf.

Non-exclusivity

The Program is non-exclusive. We may work with other partners, affiliates, creators, agencies, and referral sources, and you may work with other companies, provided you comply with these Terms.

Taxes and payout compliance

You are solely responsible for any taxes, reporting obligations, and other requirements that apply to payments you receive. Before receiving payments, you may be required to complete tax forms, identity verification, sanctions screening, payout-provider (Dub/Stripe/PayPal) onboarding, or other compliance checks, and we may withhold payments until these are completed.

Set-off

We may set off or deduct any amounts you owe us, or any reversed, clawed-back, or ineligible commissions, against commissions otherwise payable to you.

Indemnification

You agree to defend, indemnify, and hold harmless Weav.com, LLC from claims, damages, losses, liabilities, costs, and expenses arising from your promotional activity, content, breach of these Terms, violation of law, or misuse of our brand assets.

Limitation of liability

To the maximum extent permitted by law, Weav.com, LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, or data, arising from the Program. To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Program will not exceed the total commissions paid to you in the 6 months preceding the event giving rise to the claim.

No guarantee

We do not guarantee that participation will result in traffic, referrals, customers, revenue, commissions, or any other benefit.

Force majeure

Neither party is liable for any failure or delay caused by events beyond its reasonable control, including acts of God, outages, third-party platform failures, labor disputes, or government action.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

Changes to these Terms

We may update these Terms, Schedule A, or the Program rules from time to time. We will provide reasonable advance notice of material changes (for example, to commission rates, attribution, or payout terms) to your account email or through the Dub platform. Changes are prospective only and do not reduce or affect commissions that have already locked before the change takes effect. Your continued participation after changes take effect means you accept the updated Terms.

Notices

We may give notice to you by email to your account address or through the Dub platform. You may give notice to us at support@weav.com. Notices are deemed given when sent.

Severability; waiver; entire agreement

If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver of it. These Terms, including Schedule A and any program rules we provide, are the entire agreement between the parties regarding the Program and supersede any prior understanding.

Governing law

These Terms and any related disputes are governed by the laws of the State of Utah, United States, without regard to its conflict-of-laws rules.

Dispute resolution; arbitration; class-action waiver

Please read this section carefully — it affects how disputes are resolved and limits your rights.

Informal resolution first. Before starting arbitration, the parties will attempt in good faith to resolve any dispute informally by written notice to the other party, and will allow at least 30 days to resolve it.

Binding arbitration. Any dispute arising out of or relating to the Program or these Terms that is not resolved informally will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules, seated in Salt Lake County, Utah. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action and jury-trial waiver. To the maximum extent permitted by law, disputes will be arbitrated only on an individual basis. You and Weav waive any right to a jury trial and any right to participate in a class, collective, or representative action. If this class-waiver provision is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in the courts of Salt Lake County, Utah.

Exceptions. Either party may bring an individual claim in small-claims court, or seek injunctive relief in the courts of Salt Lake County, Utah, to protect its intellectual property or confidential information.

9. Contact

Questions about these Terms or the Weav Partner Program can be sent to affiliates@weav.com.

Schedule A — Commission, Attribution & Payout Terms

This Schedule is part of, and incorporated into, the Weav Partner Program Terms and Conditions.

Commission

  • Rate: 30% of the net platform/subscription fees actually paid by each qualifying referred customer.

  • Duration: Paid on the referred customer's qualifying payments for 24 months from the customer's first qualifying payment.

  • What it applies to: Commissions are earned only on Weav platform/subscription costs. Add-on products, usage-based overages, one-time fees, taxes, and any non-subscription charges are excluded and do not earn commissions.

  • Partner-referral bonus: You earn a $50 bonus when a Partner you refer to the Program earns at least $400 in commissions.

Qualifying purchase

A referral qualifies when the referred customer becomes a paying subscriber on a Weav paid plan (a free-tier signup alone does not qualify) and the corresponding payment clears.

Attribution

  • Window: 90 days.

  • Model: Last-click; most recent qualifying click within the window wins.

Commission lock, hold, and clawback

  • Pending period: Each commission is pending for 30 days after the corresponding customer payment clears. This aligns with Weav's 30-day money-back guarantee.

  • Voiding: If the customer refunds, charges back, cancels under the money-back guarantee, or the payment otherwise reverses during the pending period, the associated commission is voided and will not be paid.

  • Locking: After the 30-day pending period with no reversal, the commission locks and becomes payable.

  • Later reversals: If a chargeback or refund occurs after a commission has locked, we may claw it back by set-off against future commissions (Section 8, Set-off).

Payout

  • Cadence: Locked commissions are paid monthly, approximately 15 days after the end of each calendar month, through Dub (via Stripe/PayPal).

  • Minimum threshold: $50. Balances below $50 roll over to the following month until the threshold is met.

  • Requirements: Payouts are subject to completion of the tax, identity, sanctions, and payout-provider onboarding described in the Terms.

Program limits

We may set maximum limits on the rewards, commissions, bonuses, or other payments a Partner can earn, by customer, referral, transaction, time period, Partner, campaign, or any other basis. We may update these limits prospectively on notice; changes do not affect already-locked commissions.

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Help customers get answers before they need support

Get started for free today and support more customers without growing your team. Launch in minutes and only pay for outcomes.

Help customers get answers before they need support

Get started for free today and support more customers without growing your team. Launch in minutes and only pay for outcomes.