Ask Weav.
How does pricing work?
Plans that grow with you, pricing that makes sense.
From your first ticket to your millionth.
Annual - 20% discount
Monthly
Lite
$0 /month
Free starter plan
20 AI messages/mo
1 teammate
1 custom email
100KB training data
5 enabled AI actions
Basic Helpdesk
Basic reports
High volume discounts
High volume discounts
Plus
$29 /month
Simple to start and to scale
500 AI messages/mo
2 teammates
2 custom emails
1MB training data
5 enabled AI actions
Basic Helpdesk
Basic reports
High volume discounts
High volume discounts
Most popular
Pro
$119 /month
Built for fast-growing teams
5,000 AI messages/mo
3 teammates
3 custom emails
10MB training data
10 enabled AI actions
Advanced Helpdesk
Advanced reports
Automatic agent retraining
Standard integrations
Max
$359 /month
Full power and autonomy
20,000 AI messages/mo
5 teammates
5 custom emails
50MB training data
25 enabled AI actions
Customizable Helpdesk
Customizable reports
Scheduled agent retraining
Advanced integrations
Annual - 20% discount
Monthly
Lite
$0 /month
Free starter plan
20 AI message/mo
1 teammate
1 custom email
100kb training data
5 enabled AI actions
Basic Helpdesk
Basic reports
Plus
$29 /month
Simple to start and to scale
500 AI messages/mo
2 teammates
2 custom emails
1MB training data
5 enabled AI actions
Basic Helpdesk
Basic reports
Most popular
Pro
$119 /month
Built for fast-growing teams
5,000 AI messages/mo
3 teammates
3 custom emails
10MB training data
10 enabled AI actions
Advanced Helpdesk
Advanced reports
Automatic agent retraining
Standard integrations
Max
$359 /month
Full power and autonomy
20,000 AI messages/mo
5 teammates
5 custom emails
50MB training data
25 enabled AI actions
Customizable Helpdesk
Customizable reports
Scheduled agent retraining
Advanced integrations
Annual - 20% discount
Monthly
Lite
$0 /month
Free starter plan
20 AI message/mo
1 teammate
1 custom email
100kb training data
5 enabled AI actions
Basic Helpdesk
Basic reports
Plus
$29 /month
Simple to start and to scale
500 AI messages/mo
2 teammates
2 custom emails
1MB training data
5 enabled AI actions
Basic Helpdesk
Basic reports
Most popular
Pro
$119 /month
Built for fast-growing teams
5,000 AI messages/mo
3 teammates
3 custom emails
10MB training data
10 enabled AI actions
Advanced Helpdesk
Advanced reports
Automatic agent retraining
Standard integrations
Max
$359 /month
Full power and autonomy
20,000 AI messages/mo
5 teammates
5 custom emails
50MB training data
25 enabled AI actions
Customizable Helpdesk
Customizable reports
Scheduled agent retraining
Advanced integrations
Annual - 20% discount
Monthly
Lite
$0 /month
Free starter plan
20 AI message/mo
1 teammate
1 custom email
100kb training data
5 enabled AI actions
Basic Helpdesk
Basic reports
Plus
$29 /month
Simple to start and to scale
500 AI messages/mo
2 teammates
2 custom emails
1MB training data
5 enabled AI actions
Basic Helpdesk
Basic reports
Most popular
Pro
$119 /month
Built for fast-growing teams
5,000 AI messages/mo
3 teammates
3 custom emails
10MB training data
10 enabled AI actions
Advanced Helpdesk
Advanced reports
Automatic agent retraining
Standard integrations
Max
$359 /month
Full power and autonomy
20,000 AI messages/mo
5 teammates
5 custom emails
50MB training data
25 enabled AI actions
Customizable Helpdesk
Customizable reports
Scheduled agent retraining
Advanced integrations
Need a custom plan?
Need something more custom? We offer tailored plans for teams with higher volume, specific requirements, or more complex support needs. Contact sales to begin building a personalized plan that fits your business needs.
Need a custom plan?
Need something more custom? We offer tailored plans for teams with higher volume, specific requirements, or more complex support needs. Contact sales to begin building a personalized plan that fits your business needs.
Power up your workspace with optional add-ons
Supercharge your support engine with specialized, high-powered modules. Scale your capabilities by adding or removing these features at any time to perfectly match your team's changing needs.
Power up your workspace with optional add-ons
Supercharge your support engine with specialized, high-powered modules. Scale your capabilities by adding or removing these features at any time to perfectly match your team's changing needs.
$49
per 1,000 credits
Additional AI credits
Scale your costs with your success. Easily add credits to your account at any time. Best part, additional credits roll over to the next month.
$49
per 1,000 credits
Additional AI credits
Scale your costs with your success. Easily add credits to your account at any time. Best part, additional credits roll over to the next month.
$49
per 1,000 credits
Additional AI credits
Scale your costs with your success. Easily add credits to your account at any time. Best part, additional credits roll over to the next month.
$29/mo
per custom email address
Additional email addresses
Add additional custom email addresses to your plan for $29 per month per additional email address.
$29/mo
per custom email address
Additional email addresses
Add additional custom email addresses to your plan for $29 per month per additional email address.
$29/mo
per custom email address
Additional email addresses
Add additional custom email addresses to your plan for $29 per month per additional email address.
$29/mo
per teammate
Add a teammate
Pay only for the seats you actually need. Flexible control over when to add or remove teammates for just $29 per month per seat.
$29/mo
per teammate
Add a teammate
Pay only for the seats you actually need. Flexible control over when to add or remove teammates for just $29 per month per seat.
$29/mo
per teammate
Add a teammate
Pay only for the seats you actually need. Flexible control over when to add or remove teammates for just $29 per month per seat.
$99/mo
per platform
Remove Weav branding
Remove Weav branding for a completely bespoke chatbot experience that matches your branding perfectly.
$99/mo
per platform
Remove Weav branding
Remove Weav branding for a completely bespoke chatbot experience that matches your branding perfectly.
$99/mo
per platform
Remove Weav branding
Remove Weav branding for a completely bespoke chatbot experience that matches your branding perfectly.
Plus
Plus
Pro
Pro
Max
Max
Agents
Custom branding
Y
Y
Y
Advanced Agent Control
N
Y
Y
Upload support (Images / PDF files)
N
N
Y
Helpdesk
Unified inbox for all messages (chat, email, 3rd party)
Y
Y
Y
Automated AI drafts
Y
Y
Y
Automated AI sends
N
Y
Y
Seamless, contextual escalation / handoffs
Y
Y
Y
Custom emails
2
3
5
Custom views
N
20
100
Workflows
5
50
500
Training
Training content sources
Website / Text / Q&A / Files / Video
All + Gdrive
All + Gdrive
Training storage size
1MB
10MB
50MB
Auto-retrain
N
Y
Y
Historical conversation memory
N
Y (limited amount of time)
Y
Contacts
Manage customers and companies
Y
Y
Y
Custom segments
N
Y
Y
Reports
Basic reporting
Y
Y
Y
Team reporting
N
Y
Y
Custom reports
N
Y
Y
Actions / Integrations / API’s
Number of actions
5
10
25
Lead forms
Limited
Limited
Advanced
Shopify
Y
Y
Y
Google Drive
Y
Y
Y
Custom Action
Y
Y
Y
Stripe
N
Y
Y
API access
N
Y
Y
Webhooks
N
Y
Y
Agents
Custom branding
Y
Y
Y
Advanced Agent Control
N
Y
Y
Upload support (Images / PDF files)
N
N
Y
Helpdesk
Unified inbox for all messages (chat, email, 3rd party)
Y
Y
Y
Automated AI drafts
Y
Y
Y
Automated AI sends
N
Y
Y
Seamless, contextual escalation / handoffs
Y
Y
Y
Custom emails
2
3
5
Custom views
N
20
100
Workflows
5
50
500
Training
Training content sources
Website / Text / Q&A / Files / Video
All + Gdrive
All + Gdrive
Training storage size
1MB
10MB
50MB
Auto-retrain
N
Y
Y
Historical conversation memory
N
Y (limited amount of time)
Y
Contacts
Manage customers and companies
Y
Y
Y
Custom segments
N
Y
Y
Reports
Basic reporting
Y
Y
Y
Team reporting
N
Y
Y
Custom reports
N
Y
Y
Actions / Integrations / API’s
Number of actions
5
10
25
Lead forms
Limited
Limited
Advanced
Shopify
Y
Y
Y
Google Drive
Y
Y
Y
Custom Action
Y
Y
Y
Stripe
N
Y
Y
API access
N
Y
Y
Webhooks
N
Y
Y
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8.752 22.32 9.08 21.777 9.735 C 21.234 10.39 20.962 11.247 20.962 12.305 L 20.962 16.379 C 20.962 17.436 21.226 18.293 21.754 18.949 C 22.281 19.604 22.976 19.931 23.838 19.931 L 26.427 19.931 C 27.275 19.931 27.965 19.607 28.501 18.96 C 29.036 18.313 29.303 17.46 29.303 16.403 L 32.563 16.403 C 32.563 17.682 32.307 18.807 31.796 19.778 Z M 56.068 4.978 C 56.374 4.588 56.527 4.153 56.527 3.672 L 56.527 2.873 C 56.527 2.033 56.219 1.365 55.602 0.869 C 54.985 0.371 54.153 0.123 53.107 0.123 L 47.167 0.123 L 47.167 9.557 C 47.167 9.988 47.306 10.336 47.587 10.602 C 47.867 10.869 48.229 11.001 48.675 11.001 L 53.107 11.001 C 54.154 11.001 54.985 10.753 55.602 10.256 C 56.219 9.76 56.527 9.091 56.527 8.252 L 56.527 7.453 C 56.527 6.971 56.374 6.536 56.068 6.147 C 55.883 5.91 55.658 5.719 55.403 5.562 C 55.659 5.406 55.883 5.214 56.068 4.978 Z M 49.312 1.967 L 52.95 1.967 C 53.406 1.967 53.758 2.057 54.008 2.236 C 54.257 2.414 54.381 2.668 54.381 2.996 L 54.381 3.673 C 54.381 3.97 54.272 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84.039 0.883 84.459 0.563 85.004 0.338 C 85.547 0.113 86.178 0 86.893 0 L 88.65 0 C 89.323 0 89.919 0.138 90.438 0.415 C 90.956 0.692 91.358 1.079 91.643 1.575 C 91.929 2.073 92.07 2.648 92.07 3.304 L 89.956 3.304 C 89.956 2.873 89.836 2.528 89.598 2.267 C 89.36 2.006 89.044 1.875 88.65 1.875 L 86.893 1.875 C 86.457 1.875 86.108 1.967 85.844 2.152 C 85.579 2.336 85.447 2.583 85.447 2.89 L 85.447 3.305 C 85.447 3.817 85.805 4.135 86.52 4.257 L 89.365 4.748 C 90.308 4.912 91.028 5.202 91.526 5.617 C 92.024 6.032 92.272 6.567 92.272 7.222 L 92.272 8.236 C 92.272 8.779 92.119 9.26 91.813 9.68 C 91.508 10.1 91.08 10.425 90.53 10.656 C 89.98 10.886 89.344 11.002 88.618 11.002 L 86.829 11.002 C 85.689 11.002 84.798 10.688 84.156 10.058 Z M 101.96 10.479 C 101.68 10.212 101.541 9.864 101.541 9.434 L 101.541 0.123 L 109.843 0.123 L 109.843 1.967 L 103.686 1.967 L 103.686 4.457 L 109.377 4.457 L 109.377 6.3 L 103.686 6.3 L 103.686 9.035 L 109.843 9.035 L 109.843 10.879 L 103.049 10.879 C 102.604 10.879 102.241 10.746 101.96 10.48 Z M 49.071 28.492 C 48.465 28.153 47.995 27.676 47.664 27.055 C 47.332 26.435 47.166 25.72 47.166 24.911 L 47.166 22.084 C 47.166 21.275 47.334 20.56 47.671 19.941 C 48.008 19.321 48.485 18.842 49.101 18.503 C 49.718 18.166 50.431 17.997 51.239 17.997 L 52.887 17.997 C 53.664 17.997 54.348 18.161 54.939 18.488 C 55.53 18.816 55.988 19.274 56.315 19.863 C 56.642 20.453 56.804 21.136 56.804 21.915 L 54.69 21.915 C 54.69 21.3 54.524 20.806 54.193 20.432 C 53.861 20.058 53.426 19.871 52.887 19.871 L 51.239 19.871 C 50.658 19.871 50.192 20.084 49.84 20.508 C 49.487 20.933 49.311 21.489 49.311 22.175 L 49.311 24.817 C 49.311 25.504 49.482 26.06 49.824 26.484 C 50.165 26.91 50.617 27.122 51.176 27.122 L 52.856 27.122 C 53.405 27.122 53.853 26.912 54.201 26.492 C 54.548 26.071 54.723 25.519 54.723 24.832 L 56.837 24.832 C 56.837 25.662 56.671 26.391 56.34 27.022 C 56.008 27.652 55.542 28.138 54.941 28.482 C 54.34 28.824 53.645 28.996 52.857 28.996 L 51.177 28.996 C 50.379 28.996 49.678 28.827 49.071 28.489 Z M 72.014 26.371 L 67.94 26.371 L 66.976 28.876 L 64.737 28.876 L 68.997 18.12 L 69.961 18.12 C 70.635 18.12 71.091 18.427 71.33 19.042 L 75.202 28.876 L 72.963 28.876 Z M 68.515 24.589 L 71.439 24.589 L 69.993 20.717 L 69.977 20.717 Z M 84.313 28.054 C 83.67 27.424 83.349 26.546 83.349 25.419 L 85.464 25.419 C 85.464 25.952 85.601 26.369 85.876 26.671 C 86.15 26.973 86.532 27.125 87.019 27.125 L 88.745 27.125 C 89.201 27.125 89.571 27.031 89.856 26.841 C 90.141 26.652 90.284 26.398 90.284 26.08 L 90.284 25.557 C 90.284 25.056 89.91 24.743 89.165 24.62 L 86.304 24.143 C 85.371 23.99 84.663 23.695 84.181 23.26 C 83.698 22.824 83.457 22.269 83.457 21.593 L 83.457 20.733 C 83.457 20.19 83.605 19.711 83.9 19.296 C 84.196 18.881 84.615 18.561 85.16 18.335 C 85.705 18.11 86.334 17.998 87.049 17.998 L 88.806 17.998 C 89.48 17.998 90.075 18.136 90.594 18.413 C 91.112 18.69 91.514 19.076 91.798 19.573 C 92.083 20.07 92.226 20.646 92.226 21.301 L 90.111 21.301 C 90.111 20.871 89.992 20.526 89.754 20.265 C 89.515 20.003 89.198 19.873 88.805 19.873 L 87.048 19.873 C 86.612 19.873 86.263 19.965 85.999 20.15 C 85.735 20.335 85.602 20.58 85.602 20.887 L 85.602 21.302 C 85.602 21.815 85.96 22.132 86.675 22.255 L 89.52 22.746 C 90.463 22.91 91.184 23.199 91.681 23.614 C 92.178 24.029 92.428 24.564 92.428 25.22 L 92.428 26.233 C 92.428 26.777 92.274 27.258 91.969 27.678 C 91.663 28.098 91.236 28.423 90.686 28.654 C 90.136 28.884 89.499 29 88.773 29 L 86.985 29 C 85.845 29 84.953 28.685 84.311 28.055 Z M 102.117 28.476 C 101.837 28.21 101.697 27.862 101.697 27.431 L 101.697 18.12 L 110 18.12 L 110 19.964 L 103.842 19.964 L 103.842 22.453 L 109.533 22.453 L 109.533 24.297 L 103.842 24.297 L 103.842 27.032 L 110 27.032 L 110 28.876 L 103.205 28.876 C 102.76 28.876 102.396 28.743 102.117 28.476 Z" fill="rgb(43, 34, 25)" height="29.000000235480016px" id="iyltjpX0N" width="110.00000388752392px"/></g></svg>)
"When you're the founder, the business is personal to you. Your support feels like a personal reflection of you. So I took every ticket myself. The problem was that every hour on support was an hour I wasn't spending on growth. We deployed Weav, created our AI Agent, and it handles 80% of customers questions the same way that I would. Now I can focus on growing Base Case while staying close to customers when needed.“
Arthur Jessop
Base Case
Frequently asked questions
Learn how Weav enables you to support more customers without growing your team
Can I add more messages if I run out during a month?
Yes! If you find yourself in need of a refresh, we offer bundles of messages that you can add to your plan. You can choose to automatically add message credits when your balance gets low, or you do it as needed manually.
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Explore the platform that resolves customer support
From smart handoffs to custom AI training, see every feature included in your plan and explore the platform that resolves customer support, end to end.
Explore the platform that resolves customer support
From smart handoffs to custom AI training, see every feature included in your plan and explore the platform that resolves customer support, end to end.
Help customers get answers before they need support
Get started today and support more customers without growing your team. Launch your first agent in minutes.
Help customers get answers before they need support
Get started today and support more customers without growing your team. Launch your first agent in minutes.
© 2026 Weav
Help customers get answers before they need support
Get started today and support more customers without growing your team. Launch your first agent in minutes.