Changelog

Track the latest improvements and bug fixes, making your AI support agents smarter and faster every day.

Automated business context

AI support that feels human, because your customers are.

  • Your AI agent now automatically learns about your business from your website during setup, so it can start answering questions with relevant context right away.

Updated pricing & improved chatbot

AI support that feels human, because your customers are.

  • Introduced new billing plans with clearer pricing and feature visibility.

  • Fixed chat widget scrolling on mobile devices.

  • Fixed how agent system prompts display in settings.

Better agent answers

AI support that feels human, because your customers are.

  • Improved knowledge base search so agents find more relevant information using surrounding context and intelligent re-ranking.

Workspace email branding

AI support that feels human, because your customers are.

  • Email subjects now include your workspace name for clearer identification in customer inboxes.

  • Agents better detect when questions fall outside their training and respond more appropriately.

Escalation reliability

AI support that feels human, because your customers are.

  • Fixed agent escalations so conversations are correctly assigned to the right team member.

  • Agents now detect off-topic questions more accurately, keeping conversations focused and relevant.

Agent messages & onboarding

AI support that feels human, because your customers are.

  • Improved how agent action messages (like order lookups and cancellations) display in conversations.

  • Better handling of invalid website URLs during onboarding setup.

Mobile & setup guide

AI support that feels human, because your customers are.

  • Improved responsiveness across the app for a better mobile experience.

  • Setup guide tasks can now be manually marked complete on mobile.

  • Setup guide automatically hides once all tasks are finished.

Redesigned onboarding

AI support that feels human, because your customers are.

  • Redesigned the onboarding experience for a smoother first-time setup.

Help customers get answers before they need support

Get started for free today and support more customers without growing your team. Launch in minutes and only pay for outcomes.

Help customers get answers before they need support

Get started for free today and support more customers without growing your team. Launch in minutes and only pay for outcomes.

Help customers get answers before they need support

Get started for free today and support more customers without growing your team. Launch in minutes and only pay for outcomes.