Changelog

Track the latest improvements and bug fixes, making your AI support agents smarter and faster every day.

Weav Framer plugin

AI support that feels human, because your customers are.

Released the Weav Framer plugin making it easy to display your chatbot agent on a Framer website

Improved agents understanding of file attachments

AI support that feels human, because your customers are.

AI agents are now much smarter about processing file attachments (including PDFs) sent by customers across chat, email, and WhatsApp.

Agents use attachment content to provide more informed, context-aware answers without needing customers to copy and paste.

Refreshed onboarding

AI support that feels human, because your customers are.

Redesigned the onboarding experience with a cleaner flow and improved dark mode support.

Workspace ownership transfer

AI support that feels human, because your customers are.

Added the ability to transfer workspace ownership when removing a team member, so workspaces are never left without an owner.

Shopify free trial & onboarding

AI support that feels human, because your customers are.

  • Added a free trial for Shopify merchants so they can experience AI-powered support before committing to a plan.

  • Improved Shopify onboarding with better store naming and automatic training setup.

Inbox bulk actions improvements

AI support that feels human, because your customers are.

Improved bulk actions behavior so the selection menu stays out of the way when viewing a conversation.

Automated business context

AI support that feels human, because your customers are.

  • Your AI agent now automatically learns about your business from your website during setup, so it can start answering questions with relevant context right away.

Updated pricing & improved chatbot

AI support that feels human, because your customers are.

  • Introduced new billing plans with clearer pricing and feature visibility.

  • Fixed chat widget scrolling on mobile devices.

  • Fixed how agent system prompts display in settings.

Help customers get answers before they need support

Get started for free today and support more customers without growing your team. Launch in minutes and only pay for outcomes.

Help customers get answers before they need support

Get started for free today and support more customers without growing your team. Launch in minutes and only pay for outcomes.

Help customers get answers before they need support

Get started for free today and support more customers without growing your team. Launch in minutes and only pay for outcomes.