Ask Weav.
How do I get started?
AI support that feels human, because your customers are.
Add your training content, adjust the tone, and let Weav sound like your best agent on their best day.
Explore Weav
Clever agents that actually do stuff
01
AI agents
Specialised agents
Create your own specialist support agents for any scenario. Train them up for their specific role and watch them master support.
Smart escalation
Set up as many easy to follow rules for routing and escalation. Ensure the right people see the right messages, always.
Specialised agents
Create your own specialist support agents for any scenario. Train them up for their specific role and watch them master support.
Smart escalation
Set up as many easy to follow rules for routing and escalation. Ensure the right people see the right messages, always.
Specialised agents
Create your own specialist support agents for any scenario. Train them up for their specific role and watch them master support.
Smart escalation
Set up as many easy to follow rules for routing and escalation. Ensure the right people see the right messages, always.
Weav agents aren’t just here to chat, they take real action.
Beyond simple conversation, Weav bridges the gap between intent and execution. By combining deep knowledge grounding with the ability to execute real-world workflows, Weav handles everything from complex troubleshooting to internal team queries, ensuring your customers get answers before they even realize they need support.
Weav agents aren’t just here to chat, they take real action.
Beyond simple conversation, Weav bridges the gap between intent and execution. By combining deep knowledge grounding with the ability to execute real-world workflows, Weav handles everything from complex troubleshooting to internal team queries, ensuring your customers get answers before they even realize they need support.
Conversation tone
Set the tone for your agents, to perfect the voice of your copmany.
Response length
Long informative answers, or short and snappy ones, the choice is yours.
Prohibited phrases
Decide exactly what not to say. Set rules about which words are off limits.
Additional context
Inject additional context for your agents at any time with a simple prompt.
Conversation tone
Set the tone for your agents, to perfect the voice of your copmany.
Response length
Long informative answers, or short and snappy ones, the choice is yours.
Prohibited phrases
Decide exactly what not to say. Set rules about which words are off limits.
Additional context
Inject additional context for your agents at any time with a simple prompt.
Conversation tone
Set the tone for your agents, to perfect the voice of your copmany.
Response length
Long informative answers, or short and snappy ones, the choice is yours.
Prohibited phrases
Decide exactly what not to say. Set rules about which words are off limits.
Additional context
Inject additional context for your agents at any time with a simple prompt.
A workspace where humans and AI can work together
02
Inbox
When a case requires a human touch, Weav consolidates full cross-platform context into a single, unified command center.
By combining deep knowledge grounding with the ability to execute real-world workflows, Weav handles everything from complex troubleshooting to internal team queries, ensuring your customers get answers before they even realize they need support.
When a case requires a human touch, Weav consolidates full cross-platform context into a single, unified command center.
By combining deep knowledge grounding with the ability to execute real-world workflows, Weav handles everything from complex troubleshooting to internal team queries, ensuring your customers get answers before they even realize they need support.
Effortless organization
An inbox that orchestrates action. Organised for max focus and more resolutions.
Reply generation
Assistance for your support team that doesn’t get in the way of their work. Weav is on-hand to step in with suggestions when you want it.
Effortless organization
An inbox that orchestrates action. Organised for max focus and more resolutions.
Reply generation
Assistance for your support team that doesn’t get in the way of their work. Weav is on-hand to step in with suggestions when you want it.
Effortless organization
An inbox that orchestrates action. Organised for max focus and more resolutions.
Reply generation
Assistance for your support team that doesn’t get in the way of their work. Weav is on-hand to step in with suggestions when you want it.
Effortless organization
An inbox that orchestrates action. Organised for max focus and more resolutions.
Reply generation
Assistance for your support team that doesn’t get in the way of their work. Weav is on-hand to step in with suggestions when you want it.
One inbox for every channel means faster responses and zero forgotten messages.
From AI chat to human email, the conversation never breaks. One continuous history, zero context loss.
Invite your entire company, from engineering to product, without increasing your bill.
One inbox for every channel means faster responses and zero forgotten messages.
From AI chat to human email, the conversation never breaks. One continuous history, zero context loss.
Invite your entire company, from engineering to product, without increasing your bill.
Conversations that resolve issues, not create new ones.
03
Chatbots
Deliver instant, accurate resolutions in your brand’s unique voice.
By combining deep knowledge grounding with the ability to execute real-world workflows, Weav handles everything from complex troubleshooting to internal team queries, ensuring your customers get answers before they even realize they need support.
Deliver instant, accurate resolutions in your brand’s unique voice.
By combining deep knowledge grounding with the ability to execute real-world workflows, Weav handles everything from complex troubleshooting to internal team queries, ensuring your customers get answers before they even realize they need support.
Internal answers your team can trust
04
Ask Weav
Query Weav in a private workspace. Get the clarity you need to move forward.
Take the verified data Weav found and drop it directly into your reply.
Take the verified data Weav found and drop it directly into your reply.
Take the verified data Weav found and drop it directly into your reply.
Eliminate team guesswork. Ask Weav anything about your product or policies.
By combining deep knowledge grounding with the ability to execute real-world workflows, Weav handles everything from complex troubleshooting to internal team queries, ensuring your customers get answers before they even realize they need support.
Eliminate team guesswork. Ask Weav anything about your product or policies.
By combining deep knowledge grounding with the ability to execute real-world workflows, Weav handles everything from complex troubleshooting to internal team queries, ensuring your customers get answers before they even realize they need support.
Your knowledge in, outcomes out.
05
Training
One-click training materials
Set up as many easy to follow rules for routing and escalation. Ensure the right people see the right messages, always.
Fact-checked with sources
Internal users will be able to see exactly where Weav is getting it’s answers from.
One-click training materials
Set up as many easy to follow rules for routing and escalation. Ensure the right people see the right messages, always.
Fact-checked with sources
Internal users will be able to see exactly where Weav is getting it’s answers from.
One-click training materials
Set up as many easy to follow rules for routing and escalation. Ensure the right people see the right messages, always.
Fact-checked with sources
Internal users will be able to see exactly where Weav is getting it’s answers from.
One-click training materials
Set up as many easy to follow rules for routing and escalation. Ensure the right people see the right messages, always.
Fact-checked with sources
Internal users will be able to see exactly where Weav is getting it’s answers from.
Weav agents aren’t just here to chat, they take real action.
Beyond simple conversation, Weav bridges the gap between intent and execution. By combining deep knowledge grounding with the ability to execute real-world workflows, Weav handles everything from complex troubleshooting to internal team queries, ensuring your customers get answers before they even realize they need support.
Weav agents aren’t just here to chat, they take real action.
Beyond simple conversation, Weav bridges the gap between intent and execution. By combining deep knowledge grounding with the ability to execute real-world workflows, Weav handles everything from complex troubleshooting to internal team queries, ensuring your customers get answers before they even realize they need support.
Clarity through outcomes, not guesswork.
06
Reporting
Weav gives you no-nonsense insights to see what’s being solved.
Understand where support flows break, and where new opportunities emerge. By combining deep knowledge grounding with the ability to execute real-world workflows, Weav handles everything from complex troubleshooting to internal team queries, ensuring your customers get answers before they even realize they need support.
Weav gives you no-nonsense insights to see what’s being solved.
Understand where support flows break, and where new opportunities emerge. By combining deep knowledge grounding with the ability to execute real-world workflows, Weav handles everything from complex troubleshooting to internal team queries, ensuring your customers get answers before they even realize they need support.
Frequently asked questions
Get the facts on Weav’s compliance standards, API integrations, and scaling logic.
What is Weav and how is it different from just a chatbot?
Weav is not just another chatbot bolted onto your website. It's an AI support teammate built to help you deliver fast, high-quality customer support at scale. Instead of giving generic answers, Weav is designed to understand your business, represent your brand, and work alongside your team to actually move conversations forward.
How does Weav actually work?
How does Weav learn my product?
Can Weav solve customer problems, or just answer queries?
What channels does Weav support?
How long does it take to get started?
How accurate is Weav?
What happens when Weav can't solve something?
Can I control what Weav says and how it sounds?
What kind of results can I expect?
07
Security
Built to stay private
Rigorous data privacy is at our core. Weav maintains full compliance with GDPR and CCPA.
07
Security
Built to stay private
Rigorous data privacy is at our core. Weav maintains full compliance with GDPR and CCPA.
08
API
Developer-first API for custom workflows
Every action in the Weav dashboard is available via our REST API. Build custom interfaces or headless support flows with ease.
08
API
Developer-first API for custom workflows
Every action in the Weav dashboard is available via our REST API. Build custom interfaces or headless support flows with ease.
Ask Weav.
How does pricing work?
Pricing that matches outcomes, not headcount.
Weav offers unlimited seats and unlimited agents for every channel. You only pay for successful resolutions.
$0.99
per resolution
50 resolutions per month minimum
Everything's included
Unlimited access to every feature
Unlimited seats with no per-seat tax
Unlimited AI agents and workspaces
Unified live chat and email inbox
Pre-built reporting and metrics
Smart answers and handoffs from AI to humans
$0.99
per resolution
50 resolutions per month minimum
Unlimited access to every feature
Unlimited seats with no per-seat tax
Unlimited AI agents and workspaces
Unified live chat and email inbox
Pre-built reporting and metrics
Smart answers and handoffs from AI to humans
Automate the volume, humanize the interaction.
Get started for free today and support more customers without growing your team. Launch in minutes and only pay for outcomes.
Automate the volume, humanize the interaction.
Get started for free today and support more customers without growing your team. Launch in minutes and only pay for outcomes.
Automate the volume, humanize the interaction.
Get started for free today and support more customers without growing your team. Launch in minutes and only pay for outcomes.