Guides
Chatbase Pricing 2026: Plans, Credits & Real Costs
Casey Rowland
Chatbase has three self-serve plans in 2026: Hobby at $40 a month, Basic at $150 and Business at $500, or $32, $120 and $400 a month billed yearly. Enterprise is custom. There is no longer a free plan, just a 7-day trial. Every plan runs on message credits, and how fast you spend them depends on the AI model you pick. Below is every plan, every add-on, and how Chatbase compares with Weav tier by tier, checked on chatbase.co/pricing on October 29, 2026. Short version if you're comparing: Weav has a free plan, paid plans from $29 a month billed annually, and a helpdesk on every plan.
Chatbase pricing at a glance
Plan | Monthly | Billed yearly | Message credits/mo | Members | Notable |
|---|---|---|---|---|---|
Hobby | $40 | $32/mo | 700 | 2 | 1 agent, basic integrations |
Basic | $150 | $120/mo | 4,000 | 3 | Helpdesk inbox, voice, API, Stripe |
Business | $500 | $400/mo | 15,000 | 5 | Advanced analytics, tickets as a source |
Enterprise | Custom | Custom | Custom | Custom | SSO, HIPAA-eligible, audit logs, SLAs |
Each self-serve plan includes one AI agent. If you used Chatbase before, note the new names: the $150 plan (called Standard in August) is now Basic, and the $500 plan (called Pro) is now Business.
How Chatbase message credits work
Chatbase bills in message credits, and a credit isn’t always one reply.
Model choice changes the cost. Per Chatbase, each request to the AI model costs a number of credits that depends on the model you choose.
Actions can double it. If the agent runs an action, like checking a calendar, it may make two requests to the model, which means twice the credits.
Monthly credits don’t roll over. Subscription credits reset on the 1st of every calendar month, and unused credits are lost.
Auto-recharge fills the gap. When you run low, Chatbase adds non-expiring credits at $40 per 1,000.
Chatbase add-ons to budget for
Add-on | Price |
|---|---|
Auto-recharge credits | $40 per 1,000 message credits |
Extra AI agent | $300 per agent a year |
Remove “Powered by Chatbase” | $1,188 a year |
Extra storage | $300 per 10 MB a year |
If you want separate agents for support, billing and sales, that’s two extra agents, or $600 a year, on any plan.
What Chatbase does well
Chatbase is a capable, widely used agent builder. It says it is trusted by 10,000+ brands. It offers a wide model menu (OpenAI, Anthropic, Gemini, DeepSeek, Mistral and more), WhatsApp, Messenger, Instagram and Slack on every plan, and HIPAA eligibility and SSO on Enterprise. If you want to pick your own model and tune your own agent, it gives you room to do that.
Where Chatbase gets expensive
The helpdesk starts at $120 a month. The Chatbase helpdesk inbox, where your team picks up conversations, starts on Basic.
One agent per plan. Every extra agent is $300 a year.
Stronger models burn credits faster. Your real reply count depends on the model and how many actions run.
No free plan. After the 7-day trial, the cheapest option is $32 a month billed yearly.
How Weav’s pricing compares
Weav prices by plan, with AI messages included and the helpdesk on every plan.
Plan | Billed annually | Billed monthly | AI messages/mo |
|---|---|---|---|
Lite | $0 | $0 | 20 |
Plus | $29/mo | $39/mo | 500 |
Pro | $119/mo | $149/mo | 5,000 |
Max | $359/mo | $449/mo | 20,000 |
Extra credits are $49 per 1,000, and they roll over to the next month. See weav.com/pricing for full plan details.
Weav vs Chatbase, tier by tier (billed annually)
Stage | Weav | Chatbase |
|---|---|---|
Free | Lite: $0, 20 AI messages, ongoing | No free plan (7-day trial) |
Starter | Plus: $29, 500 AI messages | Hobby: $32, 700 credits |
Growing team | Pro: $119, 5,000 AI messages | Basic: $120, 4,000 credits |
High volume | Max: $359, 20,000 AI messages | Business: $400, 15,000 credits |
At the growth tiers, Weav includes more for less. Pro gives you 1,000 more AI messages than Chatbase Basic for $1 less a month, and Max gives you 5,000 more than Business for $41 less. That works out to about $24 per 1,000 on Weav Pro and $18 on Max, against $30 on Chatbase Basic and about $27 on Business.
In fairness, Chatbase wins two spots. Hobby includes more credits than Weav Plus (700 versus 500) for $3 more, and auto-recharge credits are cheaper ($40 per 1,000 versus Weav’s $49).
What comes with the plan
Weav | Chatbase | |
|---|---|---|
Helpdesk inbox | Every plan, for chat, email and WhatsApp | From Basic ($120/mo billed yearly) |
Stripe tools | Every plan | From Basic |
Separate agents by role | Create agents for support, billing or onboarding, each with its own sources and tools | 1 agent per plan, then $300 a year each |
Proactive Messages | Every plan, triggered by page, idle time, rage clicks or custom events | Outbound campaigns from Basic |
Migration | Free, white-glove | Not listed on the pricing page |
Your AI Agent trains on your website, docs, files, videos and Q&A, replies in 107 tested languages, and hands off to your team with the full conversation.
Weav vs Chatbase: which fits your team
Chatbase fits if you want to pick your own AI model, build and tune the agent yourself, and you need Enterprise compliance like HIPAA.
Weav fits if you’re a startup or SaaS team that wants AI and people in one inbox from day one, more AI messages per dollar as you grow, and a free plan to start. Migration is free and white-glove. See every row in Weav vs Chatbase, or start free.
Frequently asked questions
How much does Chatbase cost in 2026?
Chatbase Hobby is $40 a month, Basic is $150 and Business is $500, or $32, $120 and $400 a month billed yearly. Enterprise is custom. Each plan includes 700, 4,000 or 15,000 message credits and one AI agent.
Does Chatbase have a free plan?
No. As of October 29, 2026, Chatbase’s pricing page lists a 7-day trial on paid plans and no free plan. Weav’s Lite plan is free with 20 AI messages a month and no end date.
How do Chatbase message credits work?
Each request to the AI model costs credits based on the model you choose, and actions can trigger more than one request. Monthly credits reset on the 1st and don’t roll over. Auto-recharge adds non-expiring credits at $40 per 1,000.
Is Chatbase cheaper than Weav?
At the entry tier, Chatbase Hobby gives more credits than Weav Plus for $3 more. At the growth tiers, Weav includes more: Pro has 5,000 AI messages for $119 versus 4,000 credits on Chatbase Basic for $120, billed annually.
What’s the best Chatbase alternative?
For startups and SaaS teams that want a helpdesk and AI Agents on every plan, Weav is the strongest alternative. Compare every feature in Weav vs Chatbase.
Related reading
Sources, checked October 29, 2026: Chatbase pricing (plans, credits FAQ, add-ons), Weav pricing, Weav docs: Email settings, Weav docs: Stripe, Weav docs: Proactive messages, Weav docs: Supported languages.
Casey Rowland
