Ask Weav.
Why should I switch to Weav?
Looking for a Fin alternative?
Get AI Agents and a shared inbox for chat, email, and WhatsApp in one plan, instead of paying $0.99 per Fin outcome on top of a helpdesk.
Why companies are switching from Fin to Weav
Fin is a capable AI Agent that runs inside Intercom or on top of the helpdesk you already pay for, at $0.99 per outcome. Weav is the AI-first Customer Support platform that pairs AI Agents with its own multichannel inbox, so you get the agent and the helpdesk in one plan.
Why companies are switching from Fin to Weav
Fin is a capable AI Agent that runs inside Intercom or on top of the helpdesk you already pay for, at $0.99 per outcome. Weav is the AI-first Customer Support platform that pairs AI Agents with its own multichannel inbox, so you get the agent and the helpdesk in one plan.
Why companies are switching from Fin to Weav
Fin is a capable AI Agent that runs inside Intercom or on top of the helpdesk you already pay for, at $0.99 per outcome. Weav is the AI-first Customer Support platform that pairs AI Agents with its own multichannel inbox, so you get the agent and the helpdesk in one plan.
Comparing Weav and Fin
Native Unified Inbox
Chat, email, and WhatsApp conversations land in one inbox where AI Agents and your team work together.
Needs a Helpdesk
Fin runs inside the Intercom Helpdesk or connects to the helpdesk you already use, such as Zendesk or Salesforce.
AI Messages Included
Every plan includes AI messages, from 20 a month free to 20,000 on Max, with extra credits at $49 per 1,000.
Priced per Outcome
Each Fin outcome costs $0.99, counted when a customer confirms it is resolved or doesn't ask for more help.
Auto-Send Thresholds
On email, you set how confident the AI must be to auto-send. Below that bar it saves a draft for review or escalates.
Handoffs Can Be Billed
An outcome is also counted when Fin completes a workflow, including handoffs, so some escalations still cost $0.99.
Humans in the loop
Escalation rules hand conversations to the right teammate with a handoff message and a system note, and AI drafts help on email.
Human Side Sold Separately
Fin hands off to your human team inside Intercom or the helpdesk you connect, so human support still needs a helpdesk plan.
Start Free, No Minimum
Lite is $0 a month with 20 AI messages and a basic helpdesk, so you can start without a commitment.
Minimum Monthly Commitment
Used with another helpdesk, Fin has a minimum monthly commitment, for example 50 outcomes.
Native Workflow Builder
A visual workflow builder routes, tags, replies to, and updates conversations based on channel, message text, tags, and more.
Workflows on Higher Plans
In Intercom, the workflow automation builder starts on the Advanced plan at $85 per seat a month.
Built-In Contacts
Weav Contacts keep each customer and company linked to their conversations, so your team sees the full history.
Contacts Live in Your Helpdesk
Customer records live in Intercom or the helpdesk you connect Fin to, which is priced separately from Fin.
Native Unified Inbox
Chat, email, and WhatsApp conversations land in one inbox where AI Agents and your team work together.
Needs a Helpdesk
Fin runs inside the Intercom Helpdesk or connects to the helpdesk you already use, such as Zendesk or Salesforce.
AI Messages Included
Every plan includes AI messages, from 20 a month free to 20,000 on Max, with extra credits at $49 per 1,000.
Priced per Outcome
Each Fin outcome costs $0.99, counted when a customer confirms it is resolved or doesn't ask for more help.
Auto-Send Thresholds
On email, you set how confident the AI must be to auto-send. Below that bar it saves a draft for review or escalates.
Handoffs Can Be Billed
An outcome is also counted when Fin completes a workflow, including handoffs, so some escalations still cost $0.99.
Humans in the loop
Escalation rules hand conversations to the right teammate with a handoff message and a system note, and AI drafts help on email.
Human Side Sold Separately
Fin hands off to your human team inside Intercom or the helpdesk you connect, so human support still needs a helpdesk plan.
Start Free, No Minimum
Lite is $0 a month with 20 AI messages and a basic helpdesk, so you can start without a commitment.
Minimum Monthly Commitment
Used with another helpdesk, Fin has a minimum monthly commitment, for example 50 outcomes.
Native Workflow Builder
A visual workflow builder routes, tags, replies to, and updates conversations based on channel, message text, tags, and more.
Workflows on Higher Plans
In Intercom, the workflow automation builder starts on the Advanced plan at $85 per seat a month.
Built-In Contacts
Weav Contacts keep each customer and company linked to their conversations, so your team sees the full history.
Contacts Live in Your Helpdesk
Customer records live in Intercom or the helpdesk you connect Fin to, which is priced separately from Fin.
Get the AI Agent and the helpdesk in one plan
If you're looking for an alternative to Fin, start with the full bill. Fin is $0.99 per outcome, and it still needs a helpdesk, either Intercom's seat plans or the tool you already pay for. Weav gives your AI Agents and your team one inbox for chat, email, and WhatsApp, with AI messages included in every plan. You decide when AI Agents act on their own and when a teammate steps in. If you switch, we migrate you for free.
Get the AI Agent and the helpdesk in one plan
If you're looking for an alternative to Fin, start with the full bill. Fin is $0.99 per outcome, and it still needs a helpdesk, either Intercom's seat plans or the tool you already pay for. Weav gives your AI Agents and your team one inbox for chat, email, and WhatsApp, with AI messages included in every plan. You decide when AI Agents act on their own and when a teammate steps in. If you switch, we migrate you for free.
Get the AI Agent and the helpdesk in one plan
If you're looking for an alternative to Fin, start with the full bill. Fin is $0.99 per outcome, and it still needs a helpdesk, either Intercom's seat plans or the tool you already pay for. Weav gives your AI Agents and your team one inbox for chat, email, and WhatsApp, with AI messages included in every plan. You decide when AI Agents act on their own and when a teammate steps in. If you switch, we migrate you for free.
Frequently asked questions
The common questions customers ask when switching from Fin to Weav.
How does Weav's pricing compare to Fin?
Weav prices by plan with AI messages included: Lite is free (20 AI messages a month), then Plus is $29, Pro is $119, and Max is $359 a month billed annually ($39, $149, and $449 billed monthly). Fin is $0.99 per outcome, and you also pay for the helpdesk it runs on.
Does Weav require a separate helpdesk to function?
How does Weav keep answers up to date?
How does Weav handle messages when the AI is unsure?
Can Weav take actions like processing refunds?
A workspace built for humans and AI agents.
Ready to move beyond basic chatbots?
If your team needs an AI Customer Support platform that fully resolves issues and keeps humans in the loop on chat, email, and WhatsApp, Weav is built for you.
Ready to move beyond basic chatbots?
If your team needs an AI Customer Support platform that fully resolves issues and keeps humans in the loop on chat, email, and WhatsApp, Weav is built for you.
Ready to move beyond basic chatbots?
If your team needs an AI Customer Support platform that fully resolves issues and keeps humans in the loop on chat, email, and WhatsApp, Weav is built for you.
Win back your day with Weav
Get started for free today and support more customers without growing your team. Launch in minutes and start freeing up your day.
Win back your day with Weav
Get started for free today and support more customers without growing your team. Launch in minutes and start freeing up your day.
© 2026 Weav.com, LLC
Win back your day with Weav
Get started for free today and support more customers without growing your team. Launch in minutes and start freeing up your day.