Ask Weav.
Why should I switch to Weav?
Looking for an Intercom alternative?
Weav is an AI-native workspace where AI Agents and human teammates resolve support together, on one predictable plan instead of Intercom's stacked seat and resolution fees.
Why companies are switching from Intercom to Weav
Intercom prices its helpdesk per seat, from $29 to $132 a month, and its Fin AI Agent at $0.99 per outcome on top. Weav is built for AI Customer Support from the ground up. Your human teammates and AI Agents resolve conversations together in one unified inbox, on a single predictable plan.
Why companies are switching from Intercom to Weav
Intercom prices its helpdesk per seat, from $29 to $132 a month, and its Fin AI Agent at $0.99 per outcome on top. Weav is built for AI Customer Support from the ground up. Your human teammates and AI Agents resolve conversations together in one unified inbox, on a single predictable plan.
Why companies are switching from Intercom to Weav
Intercom prices its helpdesk per seat, from $29 to $132 a month, and its Fin AI Agent at $0.99 per outcome on top. Weav is built for AI Customer Support from the ground up. Your human teammates and AI Agents resolve conversations together in one unified inbox, on a single predictable plan.
Comparing Weav and Intercom
Easy To Understand Pricing
Every plan includes a set number of AI messages, from 20 on the free plan to 20,000 on Max. You pick the plan and know what you'll pay each month.
Two Stacked Charges
Intercom charges per seat for every human agent ($29 to $132 a month), then adds $0.99 per Fin outcome. Two costs running at once make your bill hard to forecast as you grow.
WhatsApp on Every Plan
AI Agents and your team work in one inbox for chat, email, and WhatsApp. WhatsApp is included on every Weav plan at no extra cost.
Usage Fees by Channel
Beyond seats and Fin outcomes, Intercom charges WhatsApp per conversation, SMS per message, and phone by usage.
Free Plan, Not a Trial
Lite is $0 a month, ongoing, with 20 AI messages so you can test real conversations before you pay.
14-Day Trial, Then Seats
Intercom offers a 14-day cardless trial. After that, plans start at $29 per seat a month, plus $0.99 per Fin outcome.
Auto-Send Thresholds
On email, you choose how confident the AI must be to auto-send. Below that bar it saves a draft for review or escalates to your team.
Outcomes You Don't Confirm
An outcome counts when a customer confirms it is resolved, or simply doesn't ask for more help after Fin responds.
AI Drafts Included
On email, AI Agents draft replies for your team to review, edit, and send, as part of your plan.
Copilot Billed per Agent
Copilot, Intercom's AI assistant for agents, is $29 per agent a month billed annually after 10 free conversations a month.
Proactive Messages Built In
Greet visitors based on what they do on your site, like idling or rage clicks, and see how many messages were shown, opened, and replied to.
Proactive Is an Add-on
Proactive Support Plus, for in-app messages, product tours, and surveys, is a $99 a month add-on that includes 500 messages.
Easy To Understand Pricing
Every plan includes a set number of AI messages, from 20 on the free plan to 20,000 on Max. You pick the plan and know what you'll pay each month.
Two Stacked Charges
Intercom charges per seat for every human agent ($29 to $132 a month), then adds $0.99 per Fin outcome. Two costs running at once make your bill hard to forecast as you grow.
WhatsApp on Every Plan
AI Agents and your team work in one inbox for chat, email, and WhatsApp. WhatsApp is included on every Weav plan at no extra cost.
Usage Fees by Channel
Beyond seats and Fin outcomes, Intercom charges WhatsApp per conversation, SMS per message, and phone by usage.
Free Plan, Not a Trial
Lite is $0 a month, ongoing, with 20 AI messages so you can test real conversations before you pay.
14-Day Trial, Then Seats
Intercom offers a 14-day cardless trial. After that, plans start at $29 per seat a month, plus $0.99 per Fin outcome.
Auto-Send Thresholds
On email, you choose how confident the AI must be to auto-send. Below that bar it saves a draft for review or escalates to your team.
Outcomes You Don't Confirm
An outcome counts when a customer confirms it is resolved, or simply doesn't ask for more help after Fin responds.
AI Drafts Included
On email, AI Agents draft replies for your team to review, edit, and send, as part of your plan.
Copilot Billed per Agent
Copilot, Intercom's AI assistant for agents, is $29 per agent a month billed annually after 10 free conversations a month.
Proactive Messages Built In
Greet visitors based on what they do on your site, like idling or rage clicks, and see how many messages were shown, opened, and replied to.
Proactive Is an Add-on
Proactive Support Plus, for in-app messages, product tours, and surveys, is a $99 a month add-on that includes 500 messages.
Easy To Understand Pricing
Every plan includes a set number of AI messages, from 20 on the free plan to 20,000 on Max. You pick the plan and know what you'll pay each month.
Two Stacked Charges
Intercom charges per seat for every human agent ($29 to $132 a month), then adds $0.99 per Fin outcome. Two costs running at once make your bill hard to forecast as you grow.
WhatsApp on Every Plan
AI Agents and your team work in one inbox for chat, email, and WhatsApp. WhatsApp is included on every Weav plan at no extra cost.
Usage Fees by Channel
Beyond seats and Fin outcomes, Intercom charges WhatsApp per conversation, SMS per message, and phone by usage.
Free Plan, Not a Trial
Lite is $0 a month, ongoing, with 20 AI messages so you can test real conversations before you pay.
14-Day Trial, Then Seats
Intercom offers a 14-day cardless trial. After that, plans start at $29 per seat a month, plus $0.99 per Fin outcome.
Auto-Send Thresholds
On email, you choose how confident the AI must be to auto-send. Below that bar it saves a draft for review or escalates to your team.
Outcomes You Don't Confirm
An outcome counts when a customer confirms it is resolved, or simply doesn't ask for more help after Fin responds.
AI Drafts Included
On email, AI Agents draft replies for your team to review, edit, and send, as part of your plan.
Copilot Billed per Agent
Copilot, Intercom's AI assistant for agents, is $29 per agent a month billed annually after 10 free conversations a month.
Proactive Messages Built In
Greet visitors based on what they do on your site, like idling or rage clicks, and see how many messages were shown, opened, and replied to.
Proactive Is an Add-on
Proactive Support Plus, for in-app messages, product tours, and surveys, is a $99 a month add-on that includes 500 messages.
Stop guessing what next month's bill will be.
Many teams start with Intercom because it is a recognizable name. Then the bill grows two ways at once: a seat for every agent and $0.99 for every Fin outcome. Weav was designed to break this cycle. AI messages are included in every plan, WhatsApp is included at no extra cost, and AI Agents work alongside your team in one inbox. Switching is easy too. If you move from Intercom, we migrate you for free.
Stop guessing what next month's bill will be.
Many teams start with Intercom because it is a recognizable name. Then the bill grows two ways at once: a seat for every agent and $0.99 for every Fin outcome. Weav was designed to break this cycle. AI messages are included in every plan, WhatsApp is included at no extra cost, and AI Agents work alongside your team in one inbox. Switching is easy too. If you move from Intercom, we migrate you for free.
Stop guessing what next month's bill will be.
Many teams start with Intercom because it is a recognizable name. Then the bill grows two ways at once: a seat for every agent and $0.99 for every Fin outcome. Weav was designed to break this cycle. AI messages are included in every plan, WhatsApp is included at no extra cost, and AI Agents work alongside your team in one inbox. Switching is easy too. If you move from Intercom, we migrate you for free.
Stop guessing what next month's bill will be.
Many teams start with Intercom because it is a recognizable name. Then the bill grows two ways at once: a seat for every agent and $0.99 for every Fin outcome. Weav was designed to break this cycle. AI messages are included in every plan, WhatsApp is included at no extra cost, and AI Agents work alongside your team in one inbox. Switching is easy too. If you move from Intercom, we migrate you for free.
Frequently asked questions
The common questions customers ask when switching from Intercom to Weav.
How does Weav pricing compare to Intercom?
Weav prices by plan, with AI messages included, from 20 a month on the free Lite plan to 20,000 on Max. Plus is $29, Pro is $119, and Max is $359 a month billed annually ($39, $149, and $449 billed monthly). Intercom charges two ways at once: a per-seat fee for every human agent, plus $0.99 for each Fin outcome.
Can I keep my existing help center when I switch to Weav?
How much does Intercom cost?
Is there a minimum commitment for Weav?
Can Weav take actions like processing refunds?
A workspace built for humans and AI agents.
Ready to move beyond basic chatbots?
If your team needs an AI Customer Support platform that fully resolves issues and keeps humans in the loop on chat, email, and WhatsApp, Weav is built for you.
Ready to move beyond basic chatbots?
If your team needs an AI Customer Support platform that fully resolves issues and keeps humans in the loop on chat, email, and WhatsApp, Weav is built for you.
Ready to move beyond basic chatbots?
If your team needs an AI Customer Support platform that fully resolves issues and keeps humans in the loop on chat, email, and WhatsApp, Weav is built for you.
Sources, checked October 22, 2026: Intercom pricing, Weav pricing, Weav docs: Email settings, Weav docs: WhatsApp, Weav docs: Proactive messages, Weav docs: Train your AI agents, Weav docs: Shopify, Weav docs: Stripe, Weav docs: Custom Actions.
Win back your day with Weav
Get started for free today and support more customers without growing your team. Launch in minutes and start freeing up your day.
Win back your day with Weav
Get started for free today and support more customers without growing your team. Launch in minutes and start freeing up your day.
© 2026 Weav.com, LLC
Win back your day with Weav
Get started for free today and support more customers without growing your team. Launch in minutes and start freeing up your day.